Case Study: Sophie's custom made veil

The case study below should describe the process of how a real life WBMS client bought a customed made veil over Skype from America and picked it up in Sydney.

Client Name: Sophie
Case Study: Design a veil with cap for a boho bride
 
Total Amount of Appointments: 3. Each Appointments: 45minutes - 1 hour.
Fabrics: Chantilly Lace, English Tulle
 
Background
 
First Bridal Appointment. Time: 45 min
Client’s sister made an appointment to visit our showroom. The first meeting was done over Skype Video with client’s sister present. Over a mobile phone, bride in San Francisco was able to attend a bridal appointment. Client described what she wanted very clearly with a little help from reference images. We described the process of how the veil will be achieved and showed client some lace swatches. Client was happy to go ahead with the order, signed the contract and paid in full. Since client was not able to physically get measured. We instructed her on how to take measurements for the veil cap via Skype.
 
First Bridal Fitting. Time: 45 min
 
Client returned to Sydney one week before her wedding. She came in for a fitting and the veil fit well. Minor alterations were required to ensure cap was slightly tighter.
 
Second Bridal Fitting. Time: 45 min
Bride came in for one last fitting with her veil and dress.
She was very pleased with the results.
 
Photo: Client at her final bespoke veil fitting.
 
veil-cap-500.jpg

Photo Below: Client very pleased with the veil

veil-cap2.jpg

 

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