Frequently Asked Questions
Where are you located?
Our wedding dress showroom is located in 145 Lord Street Newtown 2042 NSW, Next to St. Peters train station.
 
Do you have parking?
Yes, there are on street parking outside our showroom.
 
How do I get to your wedding dress showroom via public transport?
 
Train: You can catch a train from platform 22 at Central train station. Please alight at St. Peters train station. It is only 4 stops from Central Station . Alight train at St. Peters train station. Walk up staircase walk out and turn left on the pedestrian bridge, turn left again when you reach Lord street and walk straight ahead, on the right handside of the road till you reach 145 Lord Street Newtown.

Bus: Catch 422 from Pitt street in the city and get off at the stop on King Street, Newtown before it reaches the corner of Lord & King Street and near St. Peters train station. Cross the road and walk till you reach a corner pub and turn right into Lord Street.

Can I come to the appointment with my mum and maid of honour?
Yes, we encourage you to visit our showroom with your mum and maid of honour. This is a very special time, your visit to our showroom forms a very important and memorable part of your bridal journey. Your family and loved ones will be able to give you an honest opinion about your wedding dress.

How many people can I bring to my appointment?
Including yourself, no more than three. When you bring too many people to an appointment, you will find it very stressful when trying to purchase a wedding dress.
 
What sort of services do you offer?
We offer a selection of wedding dresses at different price points, couture bridal gowns and made to measure service. We also offer bridal alterations, wedding dress dry-clean, garment preservation, garment reconstruction, and garment assessment report production.

How does buying a wedding dress work?
We have written many case studies on our wedding dress blog #mybridalconstellation . Please check out the case studies with lots of pictures to help you understand the journey of a bride and her path ot purchasing a wedding dress at WBMS Bridal.

What sort of brands do you stock?
At WBMS Bridal we stock multiple brands in the wedding dress category, these are our own brands. Our expert researchers and design team ensure our wedding dress designs are up to date and contemporary; making them both creative, unique and great value for money. Stocking our own brands also mean we are able to offer you unique styles at a fantastic price.
 
Helen Constance – Couture style bridal gowns at ready to wear prices, Price Guide: $1200 - $6000 ,  Delivery time: 2- 6 months . Selected styles are available for rush orders and immediate pick up. Alterations may also influence outcome of delivery dates.
Flora Galaxies by Master/slave – CouturePrice Guide:  $4400 - $7000,  Delivery Time: Negotiable.
Happy Brides – Ready to Wear Price Guide: $900 - $2000, Delivery Time: 2-4 months
Master/slave Couture: Price Guide:  $4400 +,   Delivery Time: Negotiable. Rush orders Permitted.
House collection: A small selection of ready to wear dresses are available for immediate purchase and pick up for urgent weddings. $1000 - $5000.
 
What sizes do you offer? A size chart for Helen Constance and Happy Brides Collection is presented below. Since Flora Galaxies by Master/slave and Master/slave made to order service is made to measure, we can do any size. Contact us to speak to us about your specific needs. Tel:+612-95578042

Size Chart
EUR SIZE 30 32 34 36 38 40 42 44 46 48 50 52 54 56 58 60
USA SIZE 2 4 6 8 10 12 14 16 18 20 22 24 26 28 30 32
Bust (Inch) 33    34    35    36    37    38 1/2 40    41 1/2 44 1/2 46 1/2 49    51    53    55    57    59   
Waist (Inch) 24 1/2 25 1/2 26 1/2 27 1/2 28 1/2 30    31 1/2 33    36    38    40 1/2 42 1/2 44 1/2 46 1/2 48 1/2 50 1/2
Low Hip (Inch) 36 1/2 37 1/2 38 1/2 39 1/2 41    42 1/2 44    46    48    50    52    54    56    58    60    62   
Full Length (Inch) 58 1/2 58 3/4 59    59 1/4 59 1/2 59 3/4 60    60 1/4 60 1/2 60 3/4 61    61 1/4 61 1/2 61 3/4 62    62 1/4
                                 
EUR SIZE 30 32 34 36 38 40 42 44 46 48 50 52 54 56 58 60
USA SIZE 2 4 6 8 10 12 14 16 18 20 22 24 26 28 30 32
Bust (CM) 84 86 89 91 94 98 102 105 113 118 124 130 135 140 145 150
Waist (CM) 62 65 67 70 72 76 80 84 91 97 103 108 113 118 123 128
Low Hip (CM) 93 95 98 100 104 108 112 117 122 127 132 137 142 147 152 157
Full Length (CM) 149 149 150 150 151 152 152 153 154 154 155 156 156 157 157 158
../../Users/user/Documents/Ideal%20Wholesale%20size%20chart(Inch%
 
Do I have to prepare anything for my bridal appointment?
When trying on wedding dresses, we advise that you avoid spray tanning, artificial bronzers and make up. This prevents bridal gowns from being soiled and damaged. Do bring supportive undergarment such as nude coloured strapless bra if you wish to try on bare shouldered gowns. If you have an idea of the height of shoes or high heels you will be wearing on your wedding day, you are welcome to bring them to try it on with the gowns.

How many wedding dress styles can I try on at my bridal appointment?
As a standard guide, we usually encourage brides to try on no more than three gowns. This avoids confusion. You can speak with one of our designers about the style you are interested.

What do I bring to my fittings?
If you have ordered a made to measure gown and you are coming for your regular fittings, bring the same shoes and undergarments that you plan to wear for your wedding day to every fitting. If you haven’t bought the shoes, bring something of ideal height that you think you will be wearing on the big day.
 
When should I start looking for my bridal gown?
Most brides start shopping and placing orders for their bridal gowns between six months and two years before their wedding date. The moment they get engaged they start shopping for their bridal gown.
 
Why should I buy my bridal dress from you?
Check out our excellent Google and Facebook reviews. With over one decade of bridal fashion design experience, we have provided excellent bridal experiences for celebrities and customers alike. We are passionate about what we do and we are service oriented. We care about our customers and we are upfront about what we can and cannot achieve for you within your desired budget.
 
How is your service different to to other bridal stores?
With other stores you get a sales assistant, three wedding gowns and ten minutes. When you visit WBMS Bridal for an appointment, you get to chat with our designers! Our designers take the time to get to know you and learn about your needs. Our designers come with over 25 years of experience in design and production. We can provide you transparent description of your gown order and accurate costing. All details involve are described to you before you make a commitment to purchase your bridal gown from us.
 
Our extensive network means we can also make referrals and recommendations for you regarding other wedding services you need. This may include make up, hair and photography and videography recommendation.
 
How much time should I allocate for my wedding dress order? How quick can you have my gown order ready?
Leaving your wedding dress shopping to the last minute is not advisable. Many bridal boutiques do not accept orders less than 6 months to your wedding. This is because when you place your order in the bridal store, you are wearing the sample gown. The gown you purchased has to be ordered with the branded supplier and made off-shore. These factories service many clients across the world, so your order goes into a queue and make take up to 6 months to be produced. Helen Constance Bridal Collection requires minimum 4-6 months. Any urgent order less than 4 months may incurs $250 rush fees. Flora Galaxies and other brands we stock we can accept rush orders within 3 months of your wedding. Rush fees may apply depends on your requests. We have many variety of sizes and designs in our showroom. You are welcome to let us know your needs and we will work with you to accommodate your requests.

I have one month till my wedding, I need a gown! 
We offer a variety of styles and sizes in our showroom, you are welcome to make an appointment to order your gown, we will help you find a beautiful wedding dress you desire in the timeline you require. We have a variety of wedding dresses at different prices in our showroom, we will be able to accommodate your request.

How much does bridal dress alteration normally cost?
$550 - $2000 depends on your needs, your bridal gown style, fabrication and dress condition.
 
Can you make a veil for me?
Yes, we can custom make veils to match your bridal dress. For selected style we can also customise matching lace veils for you. Veils charges are separate to your wedding dress order.
 
How much will the bridal veil cost me?
Veils are usually between $220 - $880 depends on the veil size, design, lace and trims desired.
 
How much is a custom made dress?
Custom made bridal gown are usually $5000 and above. Prices depends on your design, size , fabrics and trims desired.
 
Why is custom made bridal dress so expensive? What are the differences between ready to wear bridal gown and couture?
Through economy of scale ready-to-wear wedding dresses are sold at a significantly cheaper price price to everyday brides. These gowns are made in standard sizes and styles, produced from readily available fabrics, laces and trims. Ready to wear often require adjustments and alterations which incur additional costs to you. Some retailers do not inform you of these costs and/or play down the additional alteration costs.
 
Custom made bridal gown requires many fittings and detailed changes to fit your precised measurements and design requests. Custom made dress involve mobilising the efforts of dedicated staff with valuable experience to apply exacting craftsmanship onto your gown. This not only involves more costs for their labour, time and expertise, this also involves the purchasing of high quality fabrics, trims and laces with beadwork details and finishings to complete your unique and luxurious dream gown.
 
How is your bridal store different to other stores?
We sell brands we produce. We can offer you customised services on specific styles making your gown unique. For examples you can combine the bodice of style A with the skirt of style B. We are transparent about what we can achieve and what we cannot. These customizations are charged according to your requirements.
 
Do you do bridesmaids and mothers' dresses?
Yes, we are able to assist you with couture and made to order dresses for bridesmaids and mothers' dresses.

How much do bridesmaids and mothers' dresses usually costs?
Bridesmaids and mothers' dresses cost from $440 up. Cost depends on your desired designs, materials and volume of order.

When will you finish my bridal gown?
Delivery date is normally negotiated between you and our designer. We request that you inform us your ideal delivery date upon your purchase, we will be sure to deliver your bridal gown on time. Any changes you require, please contact us to discuss your pick up date.
 
When can I pick up my gown?
We normally encourage pick up within the week of your wedding or one week before your wedding day. This means if your weight changes close to your wedding, you are not paying extra for alterations. Any alterations required after the gown leaves our premise, incurs separate charges.
 
Have you ever been late for bridal gown delivery?
Never. As long as all payments due to us are paid, we always deliver bridal gowns to our brides on time.
 
After the wedding where do I go for dry-clean?
We provide deluxe service for gown dry-clean, they are hand dry cleaned and we can fix any wear and tear for you at a separate cost.
 
Can you provide me with a sketch and the fabric swatch for the gown I purchased?
We normally provide sketches to you after you have completed the initial 60% deposit. We can email you this sketch. Where possible we will definitely provide you the fabric swatches, otherwise we will send you a photo with accurate lighting and colour of the swatch.

What colour is the model wearing?
Most Helen Constance dresses are produced in ivory lace & lining, unless otherwise specified. The model is wearing ivory lace and lining in most styles.
 
How do I order my gown in store?

We have devised a six stages process that will explain the journey involved in your bridal gown order. Lets call it, the “6D’s Of Your Bridal Gown Order”.
You can expect the following six stages to occur in this particular order. These stages include - Discussion, Decision, Deposit, Design, Detail, Delivery.


Discussion - We start with a friendly chat. Topics we will be chatting about may include your inspiration, theme, location of your wedding, your likes and dislike, wants and needs, functional concerns, timeline and budget. This stage helps us understand more about you and your needs. This will come in handy when we assist you in your bridal gown choice and design. This stage will also give you a clearer picture of what is possible and what is not. A detailed discussion will be followed by gown trials.After you have tried on a variety of bridal gowns, we will clarify all the elements involved in your bridal dress order and answer your questions.

Decision – Next stage, its time for you to make a decision on your bridal gown. If you have questions and concerns about your bridal dress order, you can take a step back to the previous stage and discuss your needs and wants with us. This iterative step will help lead you to your final decision and commitment on your bridal gown design and order. A contract will be presented to you after you have made a decision on your gown design and order.

Deposit –  Upon signing the contract, a deposit of 60% is required at this stage to solidify your bridal dress order. This demonstrates commitment on your part. The deposit enables you to move to the next stage, such as fabric purchase and begin the process of planning and making your bridal dress. You can pay the rest of the balance owing on time. A sketch of your gown and a copy of your signed contract may be emailed to you after deposit has been paid.

Design – After a deposit has been made. We then begin the design process. We will take your measurements, and take photos of you and commence order.  The photographs help us in the process of garment design and saves you time from coming in so often. From time to time, we may ask you to come in for measurements. It is not uncommon for brides to drop weight before the wedding. However, you can now relax knowing all the hard work has been done on your part. We will purchase the fabric for your gown, make and cut the patterns, then sew and trim your gown. 

Detail –  After your gown has been sewn up, We use this stage to work out the finishings, quality check and details of the gown with you before delivery. We will invite you for a fitting with the gown and decipher whether any alterations and adjustments are required. It is not unusual for brides to lose weight close to her wedding, we have anticipated this and at this stage we will work out the adjustments required. You can use this opportunity to provide feedback on the fit and alterations required.

Delivery – The gown is steams pressed before your final fitting. A final fitting with us will provide you with an opportunity to do a dress rehearsal and inspect the quality, fit and workmanship on your gown. Final payment must be completed before final fitting and gown pick up. At this stage you can put your mind at ease knowing everything is absolutely to your satisfaction before you leave our premise with your dream gown and walk down the aisle!