You can now buy consultation hours with designer to the stars, Helen Constance.

Helen Constance is responsible for designing couture for the pivotal launch of many music artistes.

Her clients include Jessica Mauboy, Delta Goodrem, Guy & Julie Sebastian, Natalie Bassingthwaighte, Renee Bargh, Ruby Rose, Polly Porter.

 

Consultation Fee – What does it buy me?

  1. A typical consultation will take one hour.

  2. Consultation buys you time with our designer, who will endeavour to answer all your questions regarding all your fashion and bridal fashion needs.

  3. Our designer will provide you with her honest expert professional opinion.

  4. Should you have a design question or issue, our designer will endeavour to find a solution for your design related question.

  5. The extent of the topics may include design, shape, fabrics, texture, quality, size, fit, accessories fittings, timeline and process.

  6. Our consultation fee is calculated on an hourly rate.

Quotations

  1. If applicable, at the end of the consultation we may provide a quotation for our services.  We do not provide quotations over the phone or by email.

  2. Quotations are valid for 7 days only.

  3. Any variations you require after we have provided a quotation will incur additional charges.

Consultation Appointment

  1. All appointments must be made 7 days in advance.

  2. Each appointment is for one hour.

  3. You may reschedule your appointment by giving us at least 2 days notice.  If you reschedule your appointment more than once, you agree to pay a rescheduling fee of $20 plus GST.

  4. If you reschedule your appointment by giving us less than 2 days notice, you agree to pay a rescheduling fee of $20 plus GST.

  5. If you cancel an appointment and do not reschedule you agree to forfeit the consultation fee.

  6. If you fail to attend an appointment you agree to forfeit the consultation fee.

Payment & Credits

  1. The consultation fee is payable in advance at the time of making an appointment.

  2. If you purchase a gown from us that is priced over $2,000 we will credit up to two consultation hours towards the price of the gown.

  3. In the case of bridal alteration clients, we may credit a maximum of one hour consultation time towards the total cost of the alterations.

  4. We do not provide refunds for services rendered.

Additional Consultation Hours

  1. Up to 10 consultation hours for a bridal gown and up to 5 consultation hours for bridal alterations are the usual times required for us to provide our services.  Any additional consultation time is charged at the rate of $150 per hour plus GST.

  2. If the time taken for us to provide our services is less than 10 consultation hours for a bridal gown or 5 consultation hours for bridal alterations you are not entitled to a refund or credit for our efficiency.

Intellectual Property

  1. All patterns, designs, drawings, sketches and the like are our intellectual property or the intellectual property of the designer.

  2. You must not use the intellectual property in any way that is inconsistent with our rights except with our express written consent.

Security Policy

  1. When purchasing from Master/slave Pty Ltd your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is the current industry standard.

Warranties & Liabilities

  1. We will under no circumstances be liable for any indirect, incidental or consequential loss or damage arising in relation to your instructions concerning the design and/or construction of any garment including but not limited to fabric selection, selection of trims and accessories.

  2. We exclude any condition or warranty, unless it is expressly set out in these Terms or is by law incapable of exclusion, restriction or modification.

  3. By accepting any gift from us you release us from all liability howsoever arising.

Unsolicited Material

  1. You agree that you will not provide us with unsolicited materials.

  2. All unsolicited materials that we receive will not be subject to our Privacy Policy.

  3. By submitting any unsolicited materials, you agree that we shall have the sole discretion as to how to utilize the unsolicited materials and you automatically provide us a perpetual, royalty free license to use and exploit the unsolicited materials in any manner in our sole discretion.

  4. If any unsolicited materials that you provide to us are protected by third party copyright, trademark or other proprietary rights, you agree to indemnify us against any claims or actions brought against us relating to our use or possession of the unsolicited materials.  

  5. We shall have no obligation to return any unsolicited materials received by us including but not limited to any idea, sketch design and the like, that arise from the appointment with you or from any products provided by you and we reserve the right to commercially exploit the idea, sketch design and the like and exploit it as our own.

Applicable Law

  1. These Terms and Conditions are governed by the laws of New South Wales. The parties irrevocably submit to the exclusive jurisdiction of the courts of New South Wales.

Definitions

  1. The following definitions apply to these Terms:

    1. ‘appointment’ means an appointment for a consultation

    2. ‘consultation’ means a personal consultation with our designer and includes the time for the construction, alteration and fitting of any garment.

    3. ‘consultation fee’ means the fee we charge for the consultation calculated at an hourly rate

    4. ‘consultation hours’ means the aggregated time of consultations with you

    5. ‘designer’ means Ellen Constance or any other designer engaged by us.

    6. ‘unsolicited materials’ means business, advertising, creative, marketing or any other types of proposals, concepts, know-how, ideas and the like

    7. ‘we’, ‘our’ and ‘us’ means Master/slave Pty Ltd

    8. ‘you’ and your’ means you as the purchaser of consultation time from Master/slave Pty Ltd pursuant to these Terms